Privacy Policy

This Privacy Policy describes how Villa Nova Contour collects, uses, discloses, stores and secures your personal information in accordance with the Australian Privacy Principles.

Villa Nova Contour respects the rights and privacy of all individuals and is committed to providing you with the best possible customer service experience. Villa Nova Contour is committed to complying with the Privacy Act 1988 (Cth) and the Australian Privacy Principles.

1. Personal information

Villa Nova Contour is committed to safeguarding your personal privacy. The kinds of Personal Information we collect from you may vary depending on the nature of the services provided. Generally, information will include your name, address and contact details.

2. How we collect and hold your personal information

We collect the majority of your Personal Information from you directly.

We will obtain your consent before contacting any third party for the purposes of collecting your Personal Information.

3. The purposes for which we collect, hold, use and disclose your Personal Information.

We collect, hold, use and disclose your Personal Information for the following purposes:

• Providing services to you or someone else you know;

• Providing you with information about other services that may of interest about our Company, our related entities and other organisations that we have affiliations with;

• Facilitating our internal business operations, including the fulfilment of any legal requirements;

• Monitoring and analysing our service standards as well as customer needs and satisfaction with the view of improving our services;

• To send newsletters. You can unsubscribe at any time from an email subscription by using the unsubscribe link in the emails you receive from us or submit a request not to receive marketing communications from us.

4. Use of tracking technologies

The Villa Nova Contour website uses tracking technologies such as cookies or web beacons to make use of the website and services as convenient as possible. Cookies are pieces of information that a website transfers to a computer’s hard disk for record keeping purposes. Most web browsers are set to accept tracking technologies such as cookies or web beacons. These tracking technologies do not themselves personally identify users, although they do identify a user’s browser. 

5. Will your Personal Information be disclosed to people overseas?

Villa Nova Contour is unlikely to disclose your Personal Information to any person or entity outside of Australia, but will inform you if and when this is necessary.

6. Individual’s right of access

Individuals have the right to review the information that may be recorded on the Villa Nova Contour database. Information may be reviewed by contacting Villa Nova Contour info@villanovacontour.com.au

7. The Company and links to other websites

Villa Nova Contour provides links to web sites outside of the Company site. These linked sites are not under the control of Company, and Villa Nova Contour is not responsible for the conduct of companies linked to the Villa Nova Contour web site, or the performance or otherwise of any content and/or software contained in such external websites.

8. Problems or queries

For any queries or complaints relating to the Privacy Policy, please email info@villanovacontour.com.au.